Kristi Runyan

Writer, Content Specialist, Journalist, Storyteller.

Data Hygiene 101: A Complete Guide for 2023

By 2025, it’s estimated that the total data volume of connected devices worldwide . And the more data businesses have to process, the more difficult it becomes to manage and ensure its accuracy. This is why you need to have the proper protocols in place to protect data hygiene.
• None How to clean and create a shared data dictionary with Twilio Segment

Data hygiene is the ongoing process of you collect to maintain its integrity and accuracy (e.g., removing duplicate entries, standardizing namin

What is reliable data? How to determine data reliability

There’s a difference between collecting data and being able to guarantee its accuracy. Human error, a disjointed , and no unified policy can easily lead to .

Poor data quality costs organizations nearly . To avoid this, businesses need to focus on how they’re cleaning, consolidating, and managing their data to help them make informed decisions.

To help paint a picture of what data reliability means, in this article, we’ll cover:
• None How to improve data reliability with the experts at Twilio

Degenerative Myelopathy in Dogs | Pet Insurance

Finding out your dog has an untreatable or incurable illness can be a pet owner’s worst nightmare. Unfortunately, that’s the heartbreaking situation human companions can find themselves in when their dog is diagnosed with degenerative myelopathy (DM).

There are a lot of unknowns following a DM diagnosis, so it’s important for dog owners to be aware of the signs and symptoms of degenerative myelopathy in dogs. It’s also a good idea to know your options to help keep your pet mobile and comfortabl

How Much Does It Cost to Spay or Neuter a Dog? | Pet Insurance

Deciding whether or not to spay or neuter your dog is a very important decision. Studies have shown that spayed and neutered dogs have longer lifespans.2 Neutered dogs are expected to live 13.8% longer, while spayed female dogs can boast a life expectancy of 26.3% longer. This can add anywhere from 7-10 years onto your dog’s life. But as a pet owner, what are the logistics of a surgery like this? Let’s take a look at the cost of spay and neuter surgeries.

Whether you’re considering spaying or n

Pit Bull Awareness Month | Pet Insurance

October is National Pit Bull Awareness Month — a time to celebrate bully breed dogs. Many people feel nervous when it comes to pit bulls and being in their presence. This month allows people and organizations to share the joy and love that pit bulls bring to the world.

Do you believe American pit bull terriers (APBTs) are fierce, dangerous fighting dogs? Are you afraid to walk by that house with the pit bull in the yard? If you haven’t yet learned that pit bulls are loving, goofy pets, National

Dog Cataract Surgery Cost | Pet Insurance

None of us like to think about our dogs aging, but it’s a fact we all must face. One symptom of aging is vision deterioration. While mild vision loss is normal and shouldn’t be cause for concern, cataracts are another story. They can cause your dog pain, and if left untreated, could lead to total blindness. But can dogs have cataract surgery? Absolutely.

Read on to learn everything you need to know about cataract treatment for dogs. We’ll break down the causes, cost of the surgery, what catarac

Can Dogs Eat Candy? | Pet Insurance

What Candy Ingredients Are Toxic to Dogs?

What exactly makes candy so toxic for dogs? There are a few specific ingredients found in many types of candies that pose serious health risks to your pup. Watch out for these four ingredients.

Caffeine is found in chocolate and some other candies. This chemical compound is dangerous to dogs and can cause severe damage to their organs. As a stimulant, caffeine raises blood pressure and can trigger cardiac arrhythmias, as well as seizures, tremors, and

Stenotic Nares Surgery Cost for Dogs | Metlife Pet Insurance

Does your dog breathe heavily often or snort frequently? While you may see it as one of the many cute quirks you love about your pet, it could be a sign of a more serious respiratory issue that needs medical attention.

Stenotic nares surgery is performed on specific dog breeds to help them overcome respiratory problems. Typically, you can expect the stenotic nares surgery cost to be anywhere between $500 and $2,000.1 Veterinarians often perform stenotic nares surgery at the same time a dog is a

25 healthy and delicious chicken recipes for weight loss


• Chicken is a low-fat, high-protein food, making it a great option for weight loss.
• This protein source can be prepared almost any way and take on any flavor profile.
• There are tons of healthy chicken recipes for weight loss out there waiting for you.

So, you’ve got a weight loss goal and are dreading eating bland chicken with rice over and over again. But it doesn’t have to be that way.

The good news is there are endless options for healthy chicken recipes for weight loss that pack a fl

How Orthopedic Patient Education Improves Outcomes

Discussing the ways orthopedic patient education can improve outcomes by equipping patients with realistic expectations and knowledge about what to expect.

When you were in medical school, you likely noticed a correlation between how much you studied and how well you did on your exams. The same principle applies to patient education and outcomes after a procedure or treatment.

Patient education before an orthopedic procedure covers strategies like details about the procedure, home safety, anti

Selling a Medical Practice: A Guide for Private Practice Orthopedics

This article covers how to sell a medical practice for orthopedic surgeons and provides tips from the start of the process until the sale itself.

Owning and operating a private medical practice is a deeply personal endeavor. Physicians and patients develop bonds and a sense of trust that often lasts for years, sometimes even a generation. Orthopedic physicians and surgeons who own their own practice are no exception. They wear the hats of both a caring physician and a business owner. Over the y

4 Applications of 3D Printing in Orthopedics

Discover how 3D printing in orthopedics is revolutionizing the industry and benefiting patients and surgeons alike.

Also called additive manufacturing, 3D printing is exciting, cutting-edge technology — but that doesn’t mean it’s out of reach for orthopedic surgeons. A digital file is used to create a physical object by fusing a material together, usually layer by layer, in three-dimensional printing. Traditional printing process manufacturing methods require a mold or a block of material to cr

Top Orthopedic Journals by Subspecialty

This list of the top orthopedic journals is broken down by subspecialty and includes descriptions, Impact Factor ratings, and examples of articles.

You’re considering a new approach to hip surgery. So, you sit down to research what other orthopedic surgeons are doing (and not doing). The problem? A quick search for relevant medical journals produces lists but not much else.

When researching surgical techniques, strategies for treatment, or case studies, orthopedic surgeons need a simplified re

A go-to Paleo diet food list for beginners in 2023


• Whole foods like vegetables, fruit, and meats are the focus of the paleo diet.
• The paleo diet is restrictive—but includes lots of nutrient-dense foods.
• Modified paleo diets are common and can offer flexibility.

Fish, honey, nuts, meat, and seeds—what do all of these foods have in common? These are all foods that early humans in the Paleolithic era likely hunted, gathered, or fished to eat. But they’re also ones that paleo dieters rely on today.

If you’ve decided to go back to the basics

50 paleo diet recipes to satisfy and help you reach your goals

When you follow the paleo diet and eat whole foods like an ancient hunter-gatherer, finding modern recipes can be tricky.

While paleo doesn’t allow grain or dairy, spices and herbs are still on the table—so you can still get creative in the kitchen and enjoy delicious meals.

To help you out, we’ve collected 50 easy, nutritious paleo recipes for breakfast, lunch, dinner, and more.

You might think breakfast on the paleo diet is going to consist of a lot of eggs, and yes, there are lots of eggs

67 easy Mediterranean diet recipes for beginners

So you’ve decided to try the Mediterranean diet, which is based on the traditional foods of countries like Italy, Spain, and Greece. To help you out, we’ve gathered easy recipes to get you started.

The Mediterranean is less restrictive than other popular diets, like keto or paleo—but dishes still need to focus on vegetables, fruit, whole grains, lean protein, and healthy fats.

Read on for 67 Mediterranean diet recipes full of fresh Mediterranean ingredients and flavors for each meal and snack

A beginner’s guide to the paleo diet


• The paleo diet focuses on whole foods eaten by early humans of the Paleolithic era.
• Studies suggest that following a paleo diet may help avoid modern health concerns, like heart disease and diabetes.
• Paleo can help with weight loss but also has some drawbacks, including expense and not being able to enjoy your favorite foods.

The diet that our Paleolithic ancestors ate millions of years ago has made a comeback in modern times, with many people believing that cavemen were onto something.

Your go-to Mediterranean diet shopping list


• Grocery shopping on the Mediterranean diet means focusing on staples like veggies, fruit, fish, and whole grains.
• Your Mediterranean diet shopping list will include plenty of satisfying and nutrient-dense foods to create delicious meals at home.
• The Mediterranean diet isn’t restrictive, so with a little planning, grocery shopping can be quick and easy.

Following the Mediterranean diet? You’ll need a grocery shopping list to help you pick out the right items at the supermarket.

The good

7 Customer Support Quality Assurance Tools to Level Up Your Customer Interactions

7 Customer Support Quality Assurance Tools to Level Up Your Customer Interactions

Your quality assurance (QA) methods are tried and true, but at some point, you’ll find yourself overwhelmed by the repetitive tasks. If any of these telltale signs sound familiar, that’s a good indicator that it’s time to upgrade your support process to an automated customer service quality assurance tool:
• You’re spending more time analyzing customer interactions than implementing feedback and improving the supp

5 Ways To Reduce Customer Effort (From Basic to AI)

5 Ways To Reduce Customer Effort (From Basic to AI)

Customers want quick, simple, and satisfying experiences when they engage in customer service interactions.

But often, these exchanges result in extended waits, being transferred from one agent to another multiple times, or having to repeat the same information over and over again. Or when it comes to chatbot services, customers don’t always receive the same assistance as they would with a live agent. Chatbots are in the business of case defl

6 Common SMS Marketing Mistakes (+ How To Fix Them) | Community

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Let’s explore six of the most common SMS marketing mistakes and some solutions to fix them.

It doesn’t have to be this way. You can enhance the experience of your consumers on their most valued channel — SMS. Consumers are 209% more responsive to SMS than email or phone calls. By listening to your audience’s wants and needs, brands can engage consumers in a personal way and avoid SMS marketing mistakes.

The message is long, confusing, and completely im

ServiceNow Automation Tools to Streamline Support in 2023

Customer service is a tricky business. One minute, you’re dealing with an unsatisfied customer who needs help finding self-service solutions on your company’s website. The next, miscommunication between departments keeps you from knowing where a customer is in the sales funnel, frustrating both of you.

Finding efficient ways to streamline your workflows is essential to avoid issues like this—or at least minimize their impact. ServiceNow helps by integrating with modern API-enabled systems, conn

Customer Service Quality Assurance: What It Is & Why It's Important

Customer Service Quality Assurance: What It Is & Why It’s Important

A customer contacts your call center for help using a recently purchased product. After the issue was successfully resolved, they received a survey asking, “On a scale of 1 to 10, how happy were you with your experience today?” They select 9, which reflects your support team’s great processes, right? Not necessarily.

The customer could have selected 9 simply because they love the product, your overall brand, or were in a good

7 Freshdesk Integrations to Simplify Customer Support in 2023

Customers want a personalized experience in 2023. In fact, 70% of consumers expect interactions with AI-powered chatbots or human agents to have full context and provide a conversational experience. To deliver a superior level of service and streamline customer support, companies turn to solutions like Freshdesk.

Freshdesk, a tool from Freshworks, integrates with numerous apps to help you track and manage incoming tickets, collaborate with internal teams, automate redundant tasks, expand your c
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"Kristi's ability to capture the essence of our company's value proposition and effectively communicate our messaging was truly remarkable. Her dedication to understanding our brand and target audience allowed her to create engaging and informative blog posts that resonated with our readers. She consistently produced high-quality content that not only showcased her writing prowess but also helped strengthen our online presence and build credibility.

One of Kristi's outstanding strengths is her research skills. She consistently went above and beyond in gathering relevant and up-to-date information, ensuring that her blog posts were well-informed and accurate. Whether it was diving deep into industry trends, interviewing experts, or analyzing market data, Kristi always delivered well-researched and insightful articles that brought immense value to our readers."


Ryan Radcliff, Sr. Product Marketing Manager at SupportLogic